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Call Center Training Program

Kathmandu
19/09/17 3:47
1 Applications
Job Type:
Training
Salary:
[n/a]
Start Date:
November 1, 2017

Call Center Training Program!!

Mero Career is currently signing up fresh graduates for 2-Weeks Call Centre Training Program to help Job Seekers get their career off, on the right track!!!

This is a hands-on training which will make you ready to work in an International Call Center. Training will be provided by competent trainers who are currently working in an International Call Center environment and has more than 5 years of experience. By the end of your training you will be able to make calls, take calls for customer support and sales roles. Candidates who perform extremely well will be given job opportunity with a minimum salary of Rs 20,000 plus per month. (this base salary is only for candidates who are selected in our partner call center, other call centers may provide better or less remuneration)

What You Will Learn

Here are some examples of the type of topics and material that would be covered in your training…

·         The secrets to having a professional, authoritative telephone manner that immediately creates a great impression

·         The importance of being a great listener and the simple techniques that produce results almost without having to say anything

·         How to quickly gain trust and respect so that any call can be directed to a positive, successful conclusion

·         How to stay calm and in control even when dealing with the most difficult caller

·         The right way to be assertive when it’s essential to be tactful but firm

·         Developing the bullet proof confidence and skills to handle any telephone situation with ease

…and much more (such as how to develop your own personal action plan to apply your new telephone skills for greater success).

Job opportunities after completion of this training

  •           Call center agents
  •           Business Development Executive
  •           Customer Support Executive
  •           Online Live Support role

Training Duration: 2 Weeks (3 Hours/Day)

From November 1, 2017 to November 15, 2017

Training Fee: Nrs. 2500/-

Eligible criteria:

  •  Must be minimum +12 pass
  • Must have good spoken English
  • Must be computer literate





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