Guest Relation Officer (Female Candidate Preferred)

Job Specification

Education Level: Intermediate
Experience Required: More than or equals to 1 year
Other Specification
  • Must have completed minimum Intermediate level in hospitality management from a recognized board or university
  • Freshers are encouraged to apply. Previous experience is an advantage but not mandatory

Skills Required:

  • Must have pleasing personality and the ability to handle all kinds of people
  • Since our job falls under customer service, it is necessary to have a cheerful disposition, quick reflexes, and a positive attitude
  • Proficiency in English and Hindi are must. Knowledge of a common foreign language like Chinese, German, French, or Spanish is an added advantage

Job Description

  • Greet and escort guests to the table
  • Maintain an up to date knowledge of products, events, promotions and general information relating to the services offered by the company
  • Maintain current data profile of regular guests in order to ensure that personal preference are met e.g. tables, games, drinks, food, rooms etc.
  • Promptly respond to guests requests in a considerate, professional and positive manner


  • Preference will be given to local Nepalese citizens with an age group between 18 to 26 years


All interested qualified candidates are requested to send their latest CV and recent Passport size photo by 6th March 2018 to below address

Human Resources Department
SHL Management Services (KTM) Pvt. Ltd.
Lazimpat, Kathmandu, Nepal

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